Advance 2025: Donor Retention Workshop

Tuesday, Mar. 4

Donor Retention workshop participants will learn how to build and support long-term relationships with donors by developing and evaluating stewardship strategies.

Password available only to workshop registrants.

Donor Retention Workshop participants will:

  • Understand the importance of donor retention and how to calculate donor retention rate 
  • Develop or evaluate your donor retention plan 
  • Discuss how to effectively track retention rates, recapture efforts, and appealing donor engagement opportunities 
12 – 12:10 pmWelcome
12:10 – 12:50 pmDonor Relations 101
12:50 – 1:00 pmBreak
1:00 – 1:45 pmYour Stewardship Plan 
1:45 – 1:55 pmBreak
1:55 – 2:50 pmEngaging Your Donors
2:50 – 3 pmClosing & Resources

Meet the Facilitator: Emily Thornton

Assistant Athletics Director, Donor Relations at Stanford University 

Emily Thornton is the Assistant Athletics Director, Donor Relations at Stanford University. She has worked as a front-line major and planned giving officer, as a development coordinator in some of the smallest shops imaginable, and as a volunteer with several local nonprofits. Experienced with all facets of the fundraising process, Emily Thornton has experience in multiple record-setting capital campaigns in higher education with the successful close of the $3.9 Billion For All: The Indiana University Bicentennial Campaign and Butler Beyond: The Campaign for Butler University, raising $263 Million. She lives in Indianapolis with her husband, Philip, and her son, Campbell. Emily remains involved with Phi Mu Fraternity, serving as National Alumnae Coordinator, a loyal Phi Mu Foundation donor, facilitating trainings for collegiate officers and alumnae, and serving on many committees. 

Learn more about Emily on LinkedIn.


Secondary Facilitator: Ryan King

Chief Advancement Officer, Delta Upsilon Educational Foundation & FFE Board of Directors

Learn more about Ryan on LinkedIn.